Data Protection Policy
Comprehensive protection for educational data with the highest security standards.
Last updated: December 2024
Our Commitment to Data Protection
At EduManage, we understand that educational institutions handle some of the most sensitive and important data - information about students, their families, and educational professionals. We are committed to protecting this data with the highest standards of security, privacy, and compliance.
This Data Protection Policy outlines how we collect, process, store, and protect data within our educational management platform, ensuring compliance with applicable data protection regulations including GDPR, FERPA, and other relevant standards.
Legal Framework & Compliance
GDPR Compliance
Full compliance with European Union General Data Protection Regulation for international users.
FERPA Compliant
Adherence to Family Educational Rights and Privacy Act for US educational institutions.
Local Laws
Compliance with local data protection and educational privacy laws in each region we serve.
Types of Data We Process
We process various categories of data to provide comprehensive educational management services:
Student Information
Staff Information
Parent/Guardian Data
Institutional Data
Data Processing Principles
Lawfulness & Fairness
All data processing has a lawful basis and is conducted transparently with clear purposes.
Purpose Limitation
Data is collected for specific, legitimate educational purposes and not used beyond those purposes.
Data Minimization
We collect only the minimum data necessary to provide our educational services effectively.
Accuracy
Data is kept accurate and up-to-date, with mechanisms for correction and updates.
Storage Limitation
Data is retained only as long as necessary for educational purposes or legal requirements.
Accountability
We maintain comprehensive records and can demonstrate compliance with data protection principles.
Technical & Organizational Security Measures
We implement comprehensive security measures to protect educational data from unauthorized access, alteration, disclosure, or destruction:
Encryption
All data encrypted in transit and at rest using industry standards
Access Control
Role-based permissions ensure only authorized personnel access data
Regular Audits
Comprehensive security audits and vulnerability assessments
Backup Systems
Secure, encrypted backups with tested recovery procedures
Monitoring
24/7 monitoring for unusual activity and security threats
Training
Regular staff training on data protection and security practices
Data Subject Rights
Students, parents, staff, and other data subjects have specific rights regarding their personal data:
Right of Access
Request access to personal data we hold about you
Right to Rectification
Correct inaccurate or incomplete personal data
Right to Erasure
Request deletion of personal data under certain circumstances
Right to Restrict Processing
Limit how we use your personal data
Right to Data Portability
Receive personal data in a structured, machine-readable format
Right to Object
Object to certain types of processing
Rights Related to Automated Decision-making
Protection from automated decisions without human intervention
Rights for Minors
Special protections for children's personal data
Exercise Your Rights: Contact our Data Protection Officer to exercise any of these rights. We will respond within 30 days and may require identity verification.
Data Sharing & Third Parties
When We Share Data
Educational Purpose
Sharing with authorized school personnel for legitimate educational interests
Legal Requirement
When required by law or to protect rights and safety
Service Providers
With trusted partners under strict data processing agreements
Safeguards in Place
Data Breach Response Plan
While we implement comprehensive security measures, we maintain a robust incident response plan in case of any data security event:
Detection
Immediate identification and containment of security incidents
Assessment
Evaluate the scope and potential impact on affected individuals
Notification
Notify authorities and affected parties within required timeframes
Recovery
Implement remediation measures and prevent future incidents
Contact Our Data Protection Team
For questions about data protection, to exercise your rights, or to report concerns:
Data Protection Officer
Phone
+91 9752 112-112
Response Time: We respond to all data protection inquiries within 72 hours and provide full responses within 30 days.